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terms of service

These terms of use (hereinafter referred to as the "Terms") apply to all customers who use the services of haruhi (hereinafter referred to as the "Hotel"). Please read these Terms carefully when making reservations and using the services.

1. About Reservations

  • Reservations can be made via our official website, by telephone, or through our affiliated reservation sites.

  • Once your reservation is confirmed, you will receive a confirmation email. If you do not receive an email, please contact us.

2. Cancellation Policy

  • To cancel or change your reservation, please follow the instructions in your confirmation email.

  • Cancellation fees may vary depending on the date of stay and reservation plan.

3. Check-in and check-out

  • Check-in time: After 3pm

  • Check-out time: by 11:00 am

  • Please show identification upon check-in.

4. Prohibited acts

You are prohibited from engaging in the following acts:

  • Any act that violates laws, regulations or public order and morals

  • Behavior that causes inconvenience to other customers or employees

  • Intentionally damaging the facilities and equipment of the Hotel

5. Limitation of Liability

  • The hotel assumes no responsibility for any damage or theft caused by customers' negligence.

  • The hotel shall not be liable for any interruption in service due to natural disasters or force majeure.

6. Handling of Personal Information

Our hotel will properly manage your personal information in accordance with our privacy policy.

7. Changes to Terms

The Hotel reserves the right to change these terms and conditions as necessary. The changed terms and conditions will take effect when they are posted on the official website.

8. Contact Us

If you have any questions about the Terms of Use, please contact us at:

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